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citizen satisfaction; public services; chile; ecuador; panama; paraguay; trinidad and tobago; uruguay citizen satisfaction; public services; chile; ecuador; panama; paraguay; trinidad and tobago; uruguay
access access
access; inequality; maternal health; mortality rate; poverty; healthcare systems; teenage pregnancy; sexual; reproductive; health access; inequality; maternal health; mortality rate; poverty; healthcare systems; teenage pregnancy; sexual; reproductive; health
accountability accountability
accountability mechanisms accountability mechanisms
agriculture; agrimonitor; agricultural policies agriculture; agrimonitor; agricultural policies
air quality air quality
andean community of nations; caribbean countries; central america; lac; lac-7; southern cone countries andean community of nations; caribbean countries; central america; lac; lac-7; southern cone countries
attendance rate attendance rate
broadband broadband
broadband; telecommunications broadband; telecommunications
child care quality child care quality
child development child development
ciencias ciencias
cities cities
cities; municipal management; municipal spending; public services; brazil; chile; mexico; urban propulation density cities; municipal management; municipal spending; public services; brazil; chile; mexico; urban propulation density
cities; sustainable cities cities; sustainable cities
citizen safety citizen safety
citizen satisfaction citizen satisfaction
citizen security policy citizen security policy
citizen security; peaceful coexistence; crime; violence; latin america; caribbean citizen security; peaceful coexistence; crime; violence; latin america; caribbean
civil service; latin america civil service; latin america
climate change mitigation climate change mitigation
compliance compliance
container ports; maritime transport; efficiency; latin america and the caribbean container ports; maritime transport; efficiency; latin america and the caribbean
crime prevention crime prevention
crime rate crime rate
crime victimization crime victimization
cybersecurity; cyber strategy; critical national infrastructure; cyber defense; trust online; legal frameworks; incident response; digital redundancy; resilience; cyber crime; latin america; caribbean; e-government cybersecurity; cyber strategy; critical national infrastructure; cyber defense; trust online; legal frameworks; incident response; digital redundancy; resilience; cyber crime; latin america; caribbean; e-government
database database
debt; liabilities; firms; latin america debt; liabilities; firms; latin america
delinquency delinquency
demand determinants demand determinants
desigualdad. desigualdad.
digital governance digital governance
digital government digital government
digital infrastructure digital infrastructure
digital transformation digital transformation
early child development early child development
early childhood; child welfare; child development; early childhood education early childhood; child welfare; child development; early childhood education
economic competitiveness economic competitiveness
economy economy
educación privada educación privada
educación pública educación pública
educación terciaria educación terciaria
educación; physical resources; cima educación; physical resources; cima
education; financial resources; cima education; financial resources; cima
education; size; cima education; size; cima
emerging cities emerging cities
employment employment
employment protection employment protection
encuesta en línea encuesta en línea
energy energy
enterprise enterprise
enterprise survey enterprise survey
esci esci
exclusion exclusion
exclusion; andean community of nations; caribbean countries; central america; lac; lac-7; southern cone countries exclusion; andean community of nations; caribbean countries; central america; lac; lac-7; southern cone countries
exports exports
financial autonomy financial autonomy
financial intermediaries; banking system; capital markets; institutional investors; household saving; corporate saving financial intermediaries; banking system; capital markets; institutional investors; household saving; corporate saving
finanzas finanzas
firms firms
fiscal balance; public finance; fiscal policy; latin america; caribbean; commodity prices; fiscal management; fiscal balance; public finance; fiscal policy; latin america; caribbean; commodity prices; fiscal management;
fiscal burden; latin america; caribbean; tax revenues; fiscal revenues; social security contributions; revenues from natural resources; taxation fiscal burden; latin america; caribbean; tax revenues; fiscal revenues; social security contributions; revenues from natural resources; taxation
formación universitaria formación universitaria
gestión para resultados en el desarrollo gestión para resultados en el desarrollo
glaas glaas
governance governance
gprd gprd
género género
housing indicators; urban development; housing; argentina; brazil; colombia; mexico housing indicators; urban development; housing; argentina; brazil; colombia; mexico
housing; development; housing markets; andean community of nations; caribbean countries; central america; lac; lac-7; southern cone countries housing; development; housing markets; andean community of nations; caribbean countries; central america; lac; lac-7; southern cone countries
iams iams
ict ict
idb; iati; activity; documents; projects idb; iati; activity; documents; projects
idb; iati; activity; projects; geolocation; georeference idb; iati; activity; projects; geolocation; georeference
idb; iati; activity; projects; transactions idb; iati; activity; projects; transactions
idb; iati; activity; summary; projects idb; iati; activity; summary; projects
innovation innovation
instituciones financieras reguladas instituciones financieras reguladas
international trade; china; mercosur international trade; china; mercosur
investigation investigation
israel israel
labor regulation; employment; latin america; caribbean; dismissals; temporary work labor regulation; employment; latin america; caribbean; dismissals; temporary work
land use land use
learning learning
learning; education; cima learning; education; cima
macroeconomic macroeconomic
macroeconomics; social progress; sovereign debt; andean community of nations; caribbean countries; central america; lac; southern cone countries macroeconomics; social progress; sovereign debt; andean community of nations; caribbean countries; central america; lac; southern cone countries
matrix of social accounting; national accounts; general equilibrium; paraguay matrix of social accounting; national accounts; general equilibrium; paraguay
mediation mediation
mercado laboral mercado laboral
mercados mercados
mobility mobility
modern public management modern public management
monitoreo y evaluación monitoreo y evaluación
noise noise
out of school children out of school children
pandemia del coronavirus pandemia del coronavirus
parenting parenting
participatory public management participatory public management
passenger passenger
policy force policy force
prisons; women; prison system; expenses; costs prisons; women; prison system; expenses; costs
private sector private sector
productive development; policies; institutions; andean community of nations; caribbean countries; central america; lac; lac-7; southern cone countries productive development; policies; institutions; andean community of nations; caribbean countries; central america; lac; lac-7; southern cone countries
productivity; growth; technological progress productivity; growth; technological progress
public administration; policy making; governance; public employment; public finance public administration; policy making; governance; public employment; public finance
public debt public debt
public opinion public opinion
public policy public policy
public sector; planning; budgeting by results; public financial management; program and project management; monitoring and evaluation; management of results in development; gprd public sector; planning; budgeting by results; public financial management; program and project management; monitoring and evaluation; management of results in development; gprd
public services public services
quality of expenditure management quality of expenditure management
railways railways
republic of corea republic of corea
safeguards safeguards
safety safety
salud pública salud pública
sanitation and drainage sanitation and drainage
sector público sector público
sector público; monitoreo y evaluación; gestión para resultados en el desarrollo; gprd sector público; monitoreo y evaluación; gestión para resultados en el desarrollo; gprd
social and environmental safeguards social and environmental safeguards
social protection; chile; colombia; el salvador; paraguay; uruguay social protection; chile; colombia; el salvador; paraguay; uruguay
solid waste management solid waste management
south korea south korea
sovereign debt sovereign debt
spatial planning spatial planning
states states
suburban suburban
surveys surveys
sustainable development sustainable development
taxation; andean community of nations; caribbean countries; central america; lac; lac-7; southern cone countries taxation; andean community of nations; caribbean countries; central america; lac; lac-7; southern cone countries
taxes taxes
telecommunications telecommunications
trade trade
transport transport
united states united states
urban inequality urban inequality
vulnerability to natural disasters vulnerability to natural disasters
water resources water resources
water risk water risk
water stress water stress
who who
young children young children
young childrend young childrend
youth inactivity youth inactivity
cima cima
connectivity connectivity
debt debt
desarrollo desarrollo
development development
gender gender
health health
ingreso ingreso
labor markets labor markets
labor markets; social security; pensions labor markets; social security; pensions
latin america and the caribbean latin america and the caribbean
pobreza pobreza
political institutions; elections; political parties; legislatures; democracy; government political institutions; elections; political parties; legislatures; democracy; government
productivity productivity
transparency transparency
banda ancha banda ancha
belice belice
caribe caribe
cibercrimen cibercrimen
ciberseguridad ciberseguridad
climate finance climate finance
confianza en línea confianza en línea
defensa cibernética defensa cibernética
e-gobierno e-gobierno
early childhood development early childhood development
educación educación
estrategia cibernética estrategia cibernética
haití haití
indicators; codes; esci; surveys; sustainability; public services; sustainable cities; cities; survey answers indicators; codes; esci; surveys; sustainability; public services; sustainable cities; cities; survey answers
infraestructura crítica nacional infraestructura crítica nacional
marcos jurídicos marcos jurídicos
olas olas
privacidad privacidad
redundancia digital redundancia digital
resiliencia resiliencia
respuesta a incidentes respuesta a incidentes
sanitation sanitation
social protection social protection
surinam surinam
telecomunicaciones telecomunicaciones
américa latina américa latina
brasil brasil
climate change climate change
commodity prices commodity prices
critical national infrastructure critical national infrastructure
cyber crime cyber crime
cyber defense cyber defense
cyber strategy cyber strategy
cybersecurity cybersecurity
digital redundancy digital redundancy
e-government e-government
fiscal balance fiscal balance
fiscal management fiscal management
fiscal policy fiscal policy
incident response incident response
legal frameworks legal frameworks
panamá panamá
perú perú
public finance public finance
resilience resilience
sustainability sustainability
trinidad y tobago trinidad y tobago
trust online trust online
violence against women; vaw violence against women; vaw
water water
education education
república dominicana república dominicana
belize belize
public private partnerships (ppps) public private partnerships (ppps)
andean community of nations andean community of nations
caribbean caribbean
caribbean countries caribbean countries
central america central america
haiti haiti
lac lac
lac-7 lac-7
méxico méxico
southern cone countries southern cone countries
suriname suriname
mexico mexico
bahamas bahamas
dominican republic dominican republic
jamaica jamaica
latin america latin america
trinidad and tobago trinidad and tobago
brazil brazil
nicaragua nicaragua
panama panama
peru peru
venezuela venezuela
argentina argentina
barbados barbados
guyana guyana
bolivia bolivia
chile chile
colombia colombia
costa rica costa rica
ecuador ecuador
el salvador el salvador
guatemala guatemala
honduras honduras
paraguay paraguay
uruguay uruguay

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Simplifying Lives: quality and satisfaction with public services

Reform / Modernization of the State

Dataset

This data set corresponds to a survey performed between July and September of 2015 on 6 countries from Latin America and the Caribbean. 11,500 citizens provided information about their experience with a specific set of government services.

Click here to access the data: https://mydata.iadb.org/d/5x5h-9j6p

Tags citizen satisfaction; public services; chile; ecuador; panama; paraguay; trinidad and tobago; uruguay

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June 15 2023

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2,166

Tags > citizen satisfaction; public services; chile; ecuador; panama; paraguay; trinidad and tobago; uruguay

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Simplifying Lives: quality and satisfaction with public services